Recently, I have had a few customers contact me saying that IBM SPSS Statistics 24 will not install on their computer. (Here at Studica, we provide faculty and student discounts on IBM SPSS academic products.) Generally, what users experience is that they can download the installer perfectly fine, but when they attempt to run it, their computer does absolutely nothing. No prompts come up, no installation windows, nothing. I have only seen this issue occur on Mac OS X systems. In this post, I’ll talk about the reasons why this happens and how to fix the issue. The IBM SPSS Student Support Portal is also available for your Statistics questions.
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Why Won’t IBM SPSS Statistics 24 Install on my Mac?
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Download the IBM SPSS Statistics Subscription Trial. A new download page will open, choose your operating system, and the download will begin. After the file finishes downloading, double click it to begin the installation process. Follow the steps on the installer, and SPSS will install on your computer.
On OS X, users will contact me and say that they downloaded the installer and opened it up. A prompt shows up asking to input their username and password. They put in their credentials and press OK and then their computer sits there and nothing else happens. Every time I have seen this issue, it has been resolved by simply updating OS X to a newer version. Why? Usually, the user has an older version of OS X, such as 10.9.X, which is not compatible with SPSS Statistics 24. It might have worked for version 23, but 24 does not install on 10.9. I recommend the user go to the top-left of their computer, click on the Apple icon and choose “About this Mac” to see what version of OS X they have. If you want to verify that your version of OS X is compatible with the version of SPSS Statistics that you have, then refer to IBM’s OS X System Requirements page.
OS X Compatibility with IBM SPSS Statistics:
Here’s the general breakdown of which system is compatible with which version of IBM SPSS Statistics:
System: | Compatible with: |
OS X 10.6.X OS X 10.7.X | Statistics 20 Statistics 21 |
OS X 10.8.X: | Statistics 20 Statistics 21 Statistics 22 |
OS X 10.9.X | Statistics 22 Statistics 23 |
OS X 10.10.X | Statistics 22 (requires fix pack 2 installation) Statistics 23 Statistics 24 |
OS X 10.11.X | Statistics 23 Statistics 24 |
OS X 10.12.X | Statistics 24 |
If you are having the issue outlined above, then double-check your version of OS X and make sure it is compatible with your version of Statistics. If it is not compatible, then your best solution is to update your OS X system to something newer. If you purchase from Studica, make sure your machine can run version 24 because we no longer sell version 23.
How to Install a Fix
If you are sure that your OS X is compatible with the version of your product, then you might need to install a fix pack for your product. You can find fix packs for your product using this site. Choose the “Downloads(Fixes & PTFs)” link on that page and select your product from the drop down list and your operating system.
When you hit “Continue”, you’ll be given a list of fix packs for the product. You can select the ones you want to download and click “Continue”.
You must sign into your IBM account to download the pack. If you don’t have an IBM account, you can create one. Once the pack is downloaded, you simply install it and it should resolve the installation issue. It’s worth noting that newer fix packs contain everything from the older fix packs. If you download a Fix Pack 2 for a product, then it will also contain everything from Fix Pack 1. This means that you don’t have to download multiple Fix Packs. Simply download the newest one.
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Conclusion
This is a relatively common error that users run into. In general, the best way to fix it is to verify that your OS is compatible with the version of your product. If it isn’t, then update your OS. If it is, then try downloading and installing a Fix Pack for your product. In general, it’s recommended to stay up-to-date with fix packs because they often resolve a number of other bugs and issues that users sometimes run into.
Blogger: Mark Philipp, Application Engineer at Studica
Topics Map > Self Help/Limited Support
Topics Map > DoIT Help Desk
This document explains how to update the license code on an existing Installation of IBM SPSS Statistics software for both Mac and Windows.
NOTE: These products are not supported by the Help Desk. This document is provided for self help purposes only. Please contact the manufacturer or system developer for help. |
- Start the IBM SPSS License Authorization Wizard:
- Windows
- In the Start menu, select All Programs.
- In your list of programs, you will see a folder called either SPSS or IBM SPSS Statistics. Open that folder.
- In that folder, you will see a program called either SPSS License Authorization Wizard or IBM SPSS Statistics License Authorization Wizard.
- Right-click the License Authorization Wizard icon, and select Run As Administrator.
- Log in to a Windows user account with full Administrator access rights. (If you do not have a Windows user account with full Administrator rights, please see your local system administrator or technical support provider.)
- The License Authorization Wizard should then launch.
- Mac OS X:
- In your Applications folder, you should see either an IBM folder or an SPSS folder. Open that folder.
- Inside that folder should be a folder called either SPSS ,19, 20, 21, or 22 (depending on your specific version). Open that folder.
- You should see an application called License Authorization Wizard. Double-click that program.
- The License Authorization Wizard should then launch.
- The wizard should display the License Status window, which shows the authorization status for all detected SPSS components. Click Next.
- On the Product Authorization window, select the button next to License my product now. Click Next.
- Enter the authorization code you received in your SPSS order confirmation, then click Next.
- If successful, the installer should report 'Successfully processed all codes.' Click Next.
- Click Finish. You have now completed the installation and license the authorization of your new SPSS software.
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A note about older versions of SPSS: IBM no longer supports versions of SPSS earlier than version 19, and is not releasing product codes for them. If you are using an older version of SPSS, you must upgrade to version 19 or later. Air visual novel download torrent.